Monthly Archives: May 2013

Business coaching, Customer Service, Mindset

As the leader of your organization, how do you approach going into your office?  Do you walk in head up and ready to go or do you drag…
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Business coaching, Business consulting, Marketing, Mindset

Last week I had the opportunity to spend the day at a trade show in Greensboro, North Carolina.  It has been years since I spent the full day…
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Business consulting, Business help, Client Retention, Customer Service, Marketing, Mindset, Personal Growth, Profit, Sales, Steve Brock

So now it is time to make the outbound calls – to find new prospects and to also follow up with people you’ve talked with in the past. …
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Business coaching, Business consulting, Business help, Client Retention, Customer Service, Marketing, Profit, Sales, Steve Brock, Team

OK so we have the first five performance standards locked in.  Now for the next five.  By the way, it would be a good idea to not only…
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Business coaching, Business help, Client Retention, Customer Service, Marketing, Sales, Steve Brock, Success

This months business savvy is on how to make the phone an effective marketing tool for you.  Now most people would rather take a sharp stick in the…
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