Monthly Archives: October 2011

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Procrastination, even with the best intentions is still procrastination.  Business owners (and people in general) use the need for more information as a defense for procrastination.  It’s time…
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After a few seasons of consistent mistakes, I finally bit the bullet and turned to outside help—Savio the golf pro at Starmount Country Club.  I had not taken…
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I coach my daughter’s soccer team, so I am predisposed to the sport—BUT, the US Women’s Soccer game against Brazil was one of the greatest sports events I…
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There is a path that your customers take as they grow in their relationship with you and your business.  We call it the Ladder of Loyalty.  The ladder…
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Getting people to work well together can be a challenge for everyone from pre-school teachers to professional sports coaches.  The challenge lies in that people are unique—no two…
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